Privacy Policy

Effective Date: 09-26-2023

Introduction

Welcome to Al Muntazah Plaza Hotel’s website www.almuntazahplaza.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy is intended to help you understand how we collect, use, disclose, and safeguard your information when you visit our Website.

What personal data we collect and why we collect it

We collect personal information from you when you:

  • Make a reservation on our website
  • Contact us for information or assistance
  • Subscribe to our email list
  • Participate in a survey or contest

The personal information we collect may include your name, email address, mailing address, phone number, date of birth, and credit card information.

In addition, we may collect information about your device and how you use our website, such as your IP address, browser type, and operating system. We may also collect information about your online activity, such as the pages you visit and the links you click.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we Retain your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights you have over your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We collect personal information from you when you:

  • Make a reservation on our website
  • Contact us for information or assistance
  • Subscribe to our email list
  • Participate in a survey or contest

The personal information we collect may include your name, email address, mailing address, phone number, date of birth, and credit card information.

How We Use Your Information

We use your personal information to:

  • Process your reservation
  • Provide you with information or assistance
  • Send you promotional emails (if you have subscribed to our email list)
  • Improve our website and services

We also use your personal information to show you personalized ads from Google AdSense. Google AdSense is a third-party vendor that collects and uses cookies on our website. You can learn more about Google AdSense and its privacy policy at https://support.google.com/adsense/answer/1348695?hl=en.

Your Choices

You have the following choices regarding your personal information:

  • You can opt out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of any email.
  • You can request to access, correct, or delete your personal information by contacting us at info@almuntazahplaza.com
  • You can opt out of personalized advertising from Google AdSense by visiting Ads Settings.

Data Sharing and Security

We do not share your personal information with any third parties without your consent. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Data Retention

We retain your personal information for as long as necessary to provide you with the services you have requested and to comply with our legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will post a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@almuntazahplaza.com